FAQs

A few things to know.

WHAT IS THERAPY AND HOW DOES IT WORK?

Therapy is an effective means of helping individuals, couples, and families deal with difficulties they are unable to overcome alone. While there are many different forms of therapy available to the public, research shows that the type of therapy a person receives is less important than the relationship between the therapist and client. In fact, many therapists use an eclectic approach and incorporate different types of therapies to assist people in working through their problems.

WHEN SHOULD I SEEK THERAPY?

It is important to remember that there is no “correct” or “incorrect” time to ask for help. Ultimately, only you know when it’s time. Whenever you feel that life’s problems or past experiences are interfering with your day-to-day relationships, a therapist may be able to help you work through your challenges and develop new perspectives.

HOW LONG WILL I BE IN THERAPY?

Therapy is different for everyone, so an individualized approach usually works best. At the start of our relationship, we’ll talk about what you want to accomplish and develop a plan that’s right for you.

WHAT ARE YOUR HOURS?

I’ll work with you to schedule a time that’s best for you—including evenings and weekends. Appointments usually last one hour, but clients sometimes prefer to schedule 90-minute sessions. Couples Therapy is time limited therapy with different session lengths. Please refer to the Couple Therapy section.

HOW DO I MAKE AN APPOINTMENT?

Call 919-307-7889 or email at hpanara@mac.com to schedule a free phone consultation. A consultation gives us a chance to get to know each other and decide if we’re a good fit to work together on your therapy needs and goals. I’m happy to answer any questions you might have.

WHAT IS YOUR PAYMENT POLICY AND FEES?

Payment is due at the time services are rendered. You can pay by check, cash or credit.
• 90 minute initial diagnostic interview: $210
• 55 minute session: $185 A sliding scale is available when needed.

WILL MY INSURANCE COVER MY VISITS?

I am an in-network provider for some Blue Cross Blue Shield of North Carolina and Aetna policies. Please find my name on your insurance website to be sure you are covered. If you need help, I am happy to call the company on your behalf, complete forms, and assist in getting you the benefits to which you are entitled.

Other insurance providers: With the exception of BCBSNC and Aetna, I am considered out-of-network and I do not file insurance. Upon request, I can provide a detailed invoice, which may aid in your reimbursement. I am also happy to call your insurer on your behalf, complete forms, and assist in helping you receive the benefits to which you are entitled.

Out-of-pocket: Some clients choose to pay out of pocket and not file any insurance at all. This will provide an added measure of privacy with your employer and the insurance companies. It may also lessen the concern about future coverage and/or rate changes, as well as future life insurance coverage and rates. 

WHAT IS YOUR CANCELLATION POLICY?

If you need to cancel or reschedule, please call within 48 hours of your scheduled appointment. Otherwise, you will be billed $110. Please be aware that third party payers do not reimburse for missed appointments.

HIPPA regulations apply to therapy sessions, just as they do in doctors’ offices. The law protects the privacy of all communications between a patient and therapist. In most situations, I can only release information about your treatment to others if you sign a written authorization form that meets certain legal requirements imposed by HIPAA. There are some situations where I am required to disclose information without your consent or written authorization.

For more information on HIPPA, visit hhs.gov.  
For more information on confidentiality, review my Policies and Services Agreement Form.

I'd be happy to answer any questions.
Get In Touch
To schedule a 15-minute complimentary phone consultation, call 919.307.7889 or email at hpanara@mac.com to set up a convenient time for you.
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